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Home>Technical Data>Troubleshooting Tips TECHNICAL DATA

1. In case of No Output - what to check
2. In case of Abnormal Output Voltage(Too High, Too Low, Unstable) - what to check

When power supplies do not function properly, please check the following troubleshooting table before returning a unit. If the power supply still has a problem, please contact the designated distributors or our customer service desk for information (a Return Merchandise Authorization (RMA) number in U.S.) about how to return the power supply to us.
1. In case of No Output - what to check
Possible Causes
Input Side
Wrong AC voltage is applied.
AC voltage is not applied to power supply correctly.

Output Side
1)Wrong connection. 2)Loosened terminal screws.
Overvoltage protection has been operated.
Overcurrent protection has been operated.
Remote ON/OFF is off.
Power supplies used in series operation.

Others
Thermal protection has been operated.
There is a condensing on power supply.


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